Troubleshooting and fixing fault code T1 “Ignition Test”

on your Worcester Greenstar Si Compact Combi Boiler

The Worcester Bosch Greenstar Si Compact Combi Boiler is a popular heating solution that provides warmth and hot water for many households. However, like any complex system, it can experience faults from time to time. One such fault is the T1 “Ignition Test” fault code. Understanding this fault code and knowing how to troubleshoot it can help homeowners and engineers effectively address the issue and restore the boiler’s proper functionality.

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What is the Fault?

The T1 fault code on a Worcester Bosch Greenstar Si Compact Combi Boiler refers to an ignition test failure. During the boiler’s startup sequence, an ignition test is conducted to ensure the successful ignition of the main burner. If the test fails, the boiler displays the T1 fault code on its control panel.

Red Flags!

  1. No hot water or heating: The T1 fault code can result in a complete loss of hot water and heating in your home. If you notice no warmth or hot water when the boiler should be functioning, it could be a red flag indicating an ignition test failure.
  2. Repeated ignition attempts: When the ignition test fails, the boiler may attempt to ignite multiple times before displaying the fault code. If you hear the boiler repeatedly clicking or attempting to ignite without success, it could be related to the T1 fault.
  3. Error code display: The T1 fault code is prominently displayed on the boiler’s control panel. If you see this code, it confirms that there is an issue with the ignition test.
  4. Error indicator light: In addition to the error code display, the boiler may also have an indicator light that illuminates when the T1 fault code is active. This serves as another visual indication of the problem.
  5. Lockout mode: In some cases, if the T1 fault code persists for an extended period, the boiler may enter lockout mode as a safety precaution. This means the boiler will completely shut down until the fault is addressed.

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Troubleshooting Tips:

Here are some helpful troubleshooting tips for the fault code T1:

  1. Check gas supply: Ensure that your gas supply is uninterrupted and that the gas valve is fully open. A lack of gas can prevent successful ignition, triggering the T1 fault code.
  2. Inspect ignition electrodes: The ignition electrodes may become dirty or misaligned over time, affecting the ignition process. Carefully clean the electrodes and ensure they are properly positioned to establish a reliable spark.
  3. Clear blockages: A blockage in the gas supply line or the burner can hinder the ignition process. Check for any obstructions and clear them if necessary. However, exercise caution and consult a qualified engineer if you’re unsure how to proceed.
  4. Reset the boiler: Try resetting the boiler by turning it off and on again after a brief pause. This can sometimes resolve temporary issues that triggered the T1 fault code.
  5. Contact a professional: If the troubleshooting steps above do not resolve the issue or if you’re uncomfortable performing them, it’s advisable to contact a qualified heating engineer or Worcester Bosch technician. They have the expertise and tools to diagnose and repair the fault accurately.

What can you do as a Homeowner?

As the homeowner, here are some helpful steps you can take before contacting an engineer:

  1. Try resetting the boiler: Try turning the boiler off and on again to reset the boiler. If the code is still flashing, you will have to contact an engineer to come and try to solve the fault code. 
  2. Check the gas mains/appliances: Go to the gas mains and see if the handle is open, so this would be with the pipe and not across the pipe, this is to ensure there is gas going into your property. Next you can go to your other gas appliances, such as, a gas hob or gas fire and see if they are getting gas to them also. If you are unsure on what to do, then contact a qualified engineer to come and help. 
  3. Monitor the boiler’s behaviour: Keep an eye on how the boiler is behaving and write down anything that doesn’t seem correct. This will help the engineer solve the fault code a lot easier when they come.

What to do as a Qualified Gas Engineer?

As a qualified engineer, here are some helpful steps you can take to solve the fault code T1:

  1. Conduct a comprehensive diagnosis: As an engineer, perform a detailed examination of the boiler to identify the exact cause of the T1 fault code. They will use specialised tools and equipment to assess the various components and systems involved in the ignition process.
  2. Clean and adjust ignition components: The engineer can clean the ignition electrodes and ensure they are correctly aligned for optimal spark generation. They may also adjust other ignition-related components to ensure reliable and efficient operation.
  3. Inspect and clean the burner assembly: The engineer will inspect the burner assembly for any blockages or accumulated dirt. They will thoroughly clean the burner to improve its performance and ensure proper fuel combustion.
  4. Check and adjust gas pressure: Incorrect gas pressure can affect the ignition process. The engineer will measure the gas pressure and make any necessary adjustments to ensure it is within the manufacturer’s specified range.
  5. Replace faulty components: If any components, such as ignition electrodes, gas valves, or control boards, are found to be faulty during the diagnosis, the engineer can replace them with new and functioning parts. This will help restore the boiler’s ignition functionality.

FAQ's

While you can attempt some basic troubleshooting steps, it’s generally recommended to contact a professional engineer for boiler faults like the T1 fault code. They have the expertise to address the issue safely and effectively.

The time required to fix the T1 fault code varies depending on the specific cause and severity of the issue. It could range from a simple adjustment or cleaning that can be completed within an hour to a more complex repair that may take longer. An engineer will provide a more accurate estimate after inspecting the boiler.

If your boiler is still under warranty, it’s important to follow the manufacturer’s guidelines regarding fault codes and repairs. Contact Worcester Bosch or your installer to determine if the T1 fault code is covered and to arrange for warranty service if necessary.



Regular maintenance and servicing of your boiler can help prevent faults like the T1 fault code. Schedule annual inspections by a qualified engineer to ensure optimal performance and identify potential issues before they escalate.

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